read what our happy customers think of us...

Here is some feedback from our past clients, in their own words. 

There are currently 23 different testimonials.
We would really appreciate if you would also like to send us your comments using the form after the testimonial list. Thank you!

Great Service

Got back a rental property and needed to change the locks quickly. Sent Craig a message on Sunday afternoon and he came Monday afternoon as he had another job in the area.
2 locks replaced in about half an hour.
Lovely down to earth guy, done a great job.
Would definitely recommend Craig.
Thanks Craig for your speedy and efficient service.

Kathleen Churchill
21 March 2023

Outstanding Lock Smith

Craig is bar non the best Lock Smith ever, professional from start to finish, work was impeccable, a genuine great bloke, will recommend to everyone.

Mark Taylor
17 March 2023

Always a great job!

Craig has done various bits of work for us over the last few years. Always a really professional job, done in a timely manner and Craig is a pleasure to deal with. Thoroughly recommended!

Ian McDonald
16 March 2023

Craig Bruce – Positive Experiences

My experiences with Craig over the last few years have all been very positive. Craig does an excellent job at competitive rates and his customer service rating is exceptional. Craig will give good advice and will only undertake work that really needs doing.

Stephen Hiley
7 December 2022

Wouldnt use anyone else

Have had a couple of potential break ins and Craig very informative, prompt service, wont take money for something you dont need. Neighbours are going to be using him too.

sam randle
8 July 2021

Brilliant work and very professional.

Excellent service. Very good work and efficient. Friendly and good prices. Would highly recommend. Gary fixed what was needed same day as we contacted them, so could not fault any aspect of their service. Thank you.

Rob Vines
27 April 2021

5* customer service

I cannot recommend Craig and Gary highly enough. You just cannot put a price on peace of mind, it’s everything. Prompt, friendly and 5* customer service. It’s a yes from me!! Thanks guys.

Vanda Plasecki
28 May 2020

fitted locks in no time at all

Great service from Craig, came out very quickly, fitted locks in no time at all, and gave me some really useful advice and suggestions. Made me feel much calmer after an overnight attempted break-in. Thank you!

Lizzie Ann Kneller
10 May 2020

A genuine honest man

A genuine honest man that looked after my elderly neighbour who had had a run of bad luck. Tip of the hat to you Craig.

Perry Akram
8 May 2020

Making us feel safe again

been any more professional and also very kind during a difficult time. I would highly recommend Craig and his team thank you once again for making our home secure and making us feel safe again!

Carol Mason
8 May 2020

Would recommend every time

Great service very knowledgeable locksmith would recommend every time

Paddy Hand
1 May 2020

Use this company

Nearly ended up being Scammed today. Made the mistake of getting a google locksmith that attended. Told in no uncertain terms my lock needed to be ”drilled” out.

I initially said if that’s the only alternative then drill the lock for me to gain entry.

So potentially costs involved were quoted as £49.00 call out £99.00 for the privilege of having my lock drilled and a further £89.00 for a new lock, potentially a cost of £237.00.

Luckily I have two Brilliant neighbours that contacted a trusted company, this one. Craig came out and I refused to pay the “cowboy” that was still there insisting I pay for at least having the lock drilled.

I refused to pay anything as someone other than this company told me that there was no need to drill the lock out. He still would not produce any ID or furnish me with a head office. Eventually drove away empty handed.

Craig and his team fitted a brand new lock for me in minutes and further gave me an invoice telling me to pay online. The cost of a new lock costing less than drilling the lock out.

I would not hesitate to recommend Craig and his team. Turned up liveried vehicle with ID badges and an invoice with full details.

WATCH OUT FOR THE SCAMMERS!! Use this company.

John Gillespie
9 April 2020

Can’t recommend him enough

I can’t praise Craig enough great guy who really knows what he is talking about. He has made my new home totally secure with new locks etc. He worked so hard for a very reasonable amount. Turned up when said he would, tidied up after and went above and beyond in helping me in my new house. Can’t recommend him enough. So nice to feel safe. Thank you Craig.

Rebecca Wallbank
8 April 2020

Fantastic service and top blokes!

Fantastic service and top blokes!
Phoned up, explained the problem and it was fixed by Gary before noon at a reasonable cost too.
Would highly recommend. Cheers

Darren Thomas
2 April 2020

job done in 15 minutes!!

I messaged Craig, he was with us within 10 minutes & the job done in 15 minutes!! Awesome!!!

Gaynor Keeley
11 March 2020

Would highly recommend him

Craig did a great job. He’s very conscientious and thorough. Would highly recommend him.

Lyn James
7 March 2020

Genuine skilled locksmith!

Craig is a lovely, genuine, and skilled locksmith! Great workmanship and highly professional, takes the time to make sure you’re getting the service want, and offers useful practical advice! Would use again and highly recommend!!

James Hart
14 February 2020

Brilliant service

Brilliant service, Craig Bruce and his colleague came out and replaced my lock in the front door with an anti-snap lock. Fantastic service and given a two-year guarantee. Thank you. Highly recommend

Lilly Kaur
7 February 2020

Brilliant service

Brilliant service, value for money and very informative regarding further steps in securing my property. Strong recommendation

Darius Hamilton
8 January 2020

Carries out his work with great integrity

Would highly recommend Craig. He is prompt, polite & approachable. He offers good sound advice & carries out his work with great integrity.

Jackie Padget
8 October 2018

Excellent professional service

Excellent professional service from Craig he goes that extra mile to help out. Excellent turn around in work and I would not hesitate in recommending Craig again. Keep up the good work

Natalie Bailey
24 September 2018

Fabulous job and there was no mess

Craig came to upgrade our locks and has fitted some sash locks. He has done a fabulous job and there was no mess. Really genuine friendly guy. Price was fantastic. I suggested locks being changed that Craig told me didn’t need doing so rest assured that the advice that you get is the best for you. To top it all Craig did all this with his thumb bandaged up after an accident yesterday – what a star!!!!. He is now off to upgrade my sister’s locks. Thanks, Craig

Marie Partridge
20 January 2017

I can’t rate him any higher

I have seen Craig gain access to multiple vehicles at my workplace due to loss of keys. Make it look so easy and completes in seconds. I can’t rate him any higher

Adam Baker
24 July 2016
Strong Testimonials form submission spinner.


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